FAQ
WHAT IS YOUR RETURN POLICY?
Refunds
"CafePress.com offers a 30-day satisfaction guarantee on all products. If you would like to return an item for a refund, please fill out our return request form. We will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable. For returns, fill out our contact us form online and select “Exchange/Refund” as the reason for contact." You must go to the CAFE' PRESS Website @ CafePress | Help Buying | Returns & Exchanges in order to be able to do this."
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"CafePress.com offers a 30-day satisfaction guarantee on all products. If you would like to exchange an item for a different one, please fill out our exchange request form. We will send you an RMA and instructions on how to send the item(s) back. Shipping charges are not refundable. For exchanges, fill out our contact us form online and select “Exchange/Refund” as the reason for contact."
HOW LONG WILL IT TAKE TO GET MY ORDER?
Call us
(844) 988-0030 Toll-Free (US)
9:00 am to 6:00 pm EST Monday - Friday
(except for public holidays)
DO YOU SHIP INTERNATIONALLY?
"CafePress produces and ships many of our products from within the United States. You may be subject to import duties and taxes, which are levied once the package reaches your country. You must bear additional charges for customs clearance; we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from CafePress.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods."
WHAT ARE THE PAYMENT OPTIONS?
"CafePress accepts credit cards, PayPal, and CafeCash as payment. We accept Visa, MasterCard, Discover, American Express and check cards (if they are connected with one of the major credit card companies listed above)."
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"If you are using a pre-paid credit card, you need to contact the issuing company to have your address added to the card as the billing address."
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"We do not accept cash, checks, money orders, or purchase orders."